Business & partnership guide · Programme figures are proposed targets, not achieved results.

Overview / Production & Operations

Ownership & delivery

From player readiness
to a coordinated broadcast.

Production & Operations describes the technical and esports delivery role within GLOOGA. It connects gamers, competition administration and production crews so that event activity can reach the viewing platform.

Core responsibilities

Prepare the people, feeds and programme.

Gamer coordination

Coordinate player or team onboarding, technical requirements, briefings and match-day communication with tournament organisers.

Stream integration

Plan how gamer feeds, game capture, commentary and venue sources are received and handed over to the broadcast workflow.

Production delivery

Coordinate the programme running order, production crew, switching, audio and approved event graphics according to the agreed brief.

Before the event

Turn the brief into a workable plan.

Preparation areaWhat to establish
Competition requirementsGame format, match schedule, participant numbers and the relationship between competition administration and production.
Player readinessCapture and connection requirements, check-in arrangements, technical contacts and briefing instructions.
Production resourcesThe required crew, commentary, capture sources, audio, graphics and venue coordination.
Technical rehearsalFeed checks, audio tests, programme cues and handover to the viewing platform.
Contingency planningEscalation contacts, interruption procedures and a coordinated approach to communicating delays.
During the event

Keep the competition and broadcast aligned.

Match coordination

Keep production informed of match readiness, pauses and schedule changes. Tournament organisers retain the agreed responsibility for rules, decisions and results.

Feed & programme monitoring

Monitor source availability and audio/video quality, coordinate programme cues and raise technical issues through the agreed incident process.

Audience-facing delivery

Coordinate commentary, interviews and match information so the broadcast follows the competition. Approved sponsor placements should fit the programme running order.

After the event

Close the operational loop.

An event review should capture delivery issues, production lessons and any agreed recordings or content handover. Match outcomes and prize information should be reconciled with the tournament organiser before public reporting.

Operational records support the wider commercial reconciliation. They do not replace payment records, ticket attribution or the agreed rules for revenue distribution.

Proposed commercial allocation

30% for production
and operations.

The reference model allocates 30% of net distributable ticket revenue to this role. The responsible parties must agree the services, costs, deliverables and payment terms; the allocation is not accounting profit.

Explore the ticket economics
Responsibility boundaries

A shared plan with clear ownership.

RolePrimary focus
Siaraya / platformTicketing, payments, viewer access, platform delivery and revenue reporting.
Production & OperationsGamer coordination, competition feeds, technical production and delivery support.
Tournament organiserCompetition format, eligibility, rule enforcement, adjudication and verified results.
Creators & partnersApproved promotion, agreed campaign contributions and audience or programme support.
Quality & readiness

Agree the standard before going live.

The event brief should specify technical requirements, rehearsal expectations, monitoring, crew responsibilities and the response to interruptions. Capacity and production quality need validation against the actual setup.

Training opportunities described in the GLOOGA programmes include game capture, audio/video production, switching, network management and streaming security, supported by practical event experience.

Prepare your operational brief

Tell us what needs to be delivered.

Include the game, date, format, player or team numbers, venue or remote setup, existing equipment and intended broadcast destination. Identify any organiser, crew or technical partner already involved.

Discuss production & operations
The delivery ecosystem

Explore the connected roles.

Build with GLOOGA

Let’s discuss your role.

Speak with Osman about an event, creator partnership or development programme.

osman@glooga.com · +60 19 222 3200
Office: +60 3 6188 8889
SH-2, Greenwood Park, 68100 Batu Caves, Selangor
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